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JAMB Exam 2025: How to Recover Lost SIM Card for UTME Registration

Losing the SIM card linked to your JAMB profile can be frustrating, especially since JAMB requires a unique mobile number for registration and communication. This phone number is essential for receiving profile codes, exam details, and admission updates.

To assist affected candidates, JAMB has introduced an alternative recovery process while maintaining security and preventing fraud.

JAMB’s Policy on SIM Card Registration

JAMB mandates that each candidate registers with a unique phone number, which is permanently linked to their JAMB profile. This ensures secure communication, including exam center details and admission notifications.

Previously, losing this registered SIM card meant candidates faced challenges accessing their JAMB profile. To address this, JAMB has now provided an alternative—but with strict conditions.

How to Recover Your JAMB Profile Without Your Registered SIM Card

JAMB now allows candidates who lost their SIM cards to regain access through a secure email profiling system. However, strict conditions apply:

Visit a JAMB Professional Registration Centre (PRC)
Recovery requests must be processed at JAMB-approved PRCs. Cybercafés and unauthorized centers cannot handle this request.
Biometric Verification Required
To prevent fraud, candidates must be physically present at the PRC for biometric verification (fingerprint authentication). Third-party requests are not allowed.
₦5,000 Penalty Fee Applies
A non-refundable ₦5,000 penalty fee is required for this recovery service. This discourages false claims and ensures the system is used only by genuinely affected candidates.

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Important JAMB Warnings

While JAMB has provided this recovery process, candidates should note:

The alternative email profiling system applies only to new 2025 UTME/DE candidates.
Returning candidates can still access their profiles using their originally registered phone number.
Any attempt to abuse the system will result in stricter penalties.
JAMB will monitor this process closely and may introduce additional security measures.

Steps to Recover Your JAMB Profile If You Lost Your SIM Card

Follow these steps to regain access:

Locate a JAMB Professional Registration Centre (PRC).
Visit the PRC in person with valid identification for biometric verification.
Pay the required ₦5,000 penalty fee as per JAMB’s official guidelines.
Complete the recovery process with JAMB officials.
Once verified, your profile will be linked to a secure email, allowing you to continue your registration and admission process.

Final Thoughts

Losing your registered SIM card doesn’t mean losing your chance to register for JAMB 2025. JAMB’s email profiling system provides a recovery solution while ensuring security.

However, this process is strictly regulated, requiring biometric verification and a penalty fee. Candidates are advised to use this service only if they genuinely lost their SIM card.

To avoid complications, keep your registered phone number secure and update your contact details with JAMB when necessary. Following the correct procedures will ensure a smooth UTME registration and admission process.

For more JAMB updates and university admission information, visit the official JAMB website here.

For more school updates, click here

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