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JAMB Biometric Issues After Registration: What to Do | JAMB Exam 2025

Biometric verification is a critical part of the JAMB registration process, ensuring that every candidate’s identity is properly recorded. However, some candidates experience JAMB biometric issues after registration, leading to difficulties in completing their application or even sitting for the UTME. If you’re facing biometric verification problems, here’s a detailed guide on what to do.

Understanding JAMB Biometric Issues After Registration

JAMB biometric issues after registration occur when a candidate’s fingerprint or other biometric data is not properly captured or recognized. This can result in problems such as:

Inability to reprint the JAMB exam slip
Being unable to write the UTME due to failed biometric verification
Problems logging into the JAMB CAPS portal
Issues with biometric verification at the exam center

These problems can delay or even prevent a candidate from writing the UTME if not resolved quickly.

Causes of JAMB Biometric Issues After Registration

Several factors can lead to JAMB biometric issues after registration, including:

Poor Fingerprint Capture – If your fingerprints were not properly scanned during registration, you may face verification failures later.
Damaged or Faded Fingerprints – Some candidates have naturally faint or worn-out fingerprints, making it difficult for the system to recognize them.
Technical Glitches at CBT Centers – Sometimes, the JAMB-approved CBT center may have malfunctioning biometric devices that cause incorrect data capture.
Mismatched Biometric Data – If there was an error during registration, such as linking a different fingerprint to your profile, verification may fail.
Network or System Issues – Poor connectivity during registration may cause incomplete data upload to JAMB’s database.

What to Do If You Experience JAMB Biometric Issues After Registration

If you encounter JAMB biometric issues after registration, follow these steps to resolve them:

1. Visit a JAMB Office Immediately

The first and most important step is to visit the nearest JAMB office or accredited CBT center to report the issue. Avoid cyber cafés or unauthorized centers, as they cannot fix biometric errors.

2. Provide Your Registration Details

At the JAMB office, you will need to provide:

Your JAMB registration number
A valid means of identification (e.g., NIN slip)
The phone number and email address used during registration

3. Request for Biometric Verification Correction

Ask the JAMB officials to check and correct your biometric data in their system. If your fingerprints were not captured correctly, you may be asked to re-scan them.

4. Get an Update on Your JAMB Biometric Status

After the correction, ensure you receive confirmation that your biometric issue has been resolved. You may need to check the JAMB CAPS portal later to confirm that your data is now correct.

5. Ensure Proper Biometric Capture During Exam Day

On the UTME exam day, ensure your biometric verification is done properly at the CBT centre before entering the hall. If your fingerprint does not match, report immediately to the JAMB officials on-site.

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How to Prevent JAMB Biometric Issues After Registration

To avoid JAMB biometric issues after registration, take these precautions during the registration process:

Ensure proper fingerprint scanning at the CBT centre. Check the scanner display to confirm your fingerprint was recorded.
Avoid multiple fingerprint registrations—only scan the correct fingers as instructed by the JAMB official.
Register at a JAMB-accredited CBT centre to prevent data errors.
Keep your fingers clean and dry during registration and on the exam day. Wet or dirty fingers may cause failed biometric verification.
Check your biometric status on JAMB CAPS before the exam to ensure there are no issues.

Conclusion on JAMB Biometric Issues After Registration

If you’re facing JAMB biometric issues after registration, do not panic. Visit a JAMB office immediately to get assistance and ensure your details are corrected before the UTME exam date. Taking early action will save you from last-minute problems that could prevent you from sitting for the exam.

By following these steps, you can resolve JAMB biometric issues after registration and have a smooth examination process. For updates and more information, always check the official JAMB website or visit an accredited CBT center near you.

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